- To established a long-term work relationship with our partners
- To grow together
- To help local business achieve greater heights
- To be the best destination management company (DMC) in the region
To continuously expand our customer base by being a proactive travel service company and provide comprehensive range of travel services products.
Our Core values of accountability, diversity, fun and integrity are reflected not only in our workplace but also the businesses with our suppliers and customers. We believe in embracing diversity and recognizing individual differences.
Accountability – Responsible for our actions that influence our relationship with our suppliers and customers. Employees have the freedom in decision making, thus enhancing their skills, self-efficacy, and ownership.
Empowerment – Empowering our employees to go the extra mile and give the utmost best to anchor unmatched outcomes for all-round satisfaction.
Diversity – Respecting and recognizing individual differences, the diversity of teams where individuals contribute unique abilities, skills and experiences.
Fun – Having Fun and celebrating small success in our journey to achieving big
Integrity – To act with honesty and with strong moral principles without compromise consistently
- Maximize Company Revenue
- Generate higher revenue while maintaining good image of the company
- Diversify into new business opportunities
- Optimizing cost effectively
- Customers Needs and Satisfaction
- Identify market demand and offer most affordable price.
- Use most appropriate distribution channel to tab each market segments
- To gain a competitive edge over others
- Measure if services supplied by company meet or surpass customer expectation
- To show importance in customer loyalty
- Optimizing Business Operations
- Sales and operations planning
- Effective cost management
- Enhancing employee’s performance with monetary and non monetary incentives
- Increase Company's Role in Relations to Social Responsibility
- Protecting the environment through sustainable travel
- Well maintained vehicles for less pollution
- Regular visit to foster homes
TOURLAND TRAVEL CO., LTD.