Tourland Travel & Tours
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Corporate (Default)

Strategic Intent

 

Our Vision

  • To established a long-term work relationship with our partners
  • To grow together
  • To help local business achieve greater heights
  • To be the best destination management company (DMC) in the region


Mission

To continuously expand our customer base by being a proactive travel service company and provide comprehensive range of travel services products.


Core Values

Our Core values of accountability, diversity, fun and integrity are reflected not only in our workplace but also the businesses with our suppliers and customers. We believe in embracing diversity and recognizing individual differences.

Accountability – Responsible for our actions that influence our relationship with our suppliers and customers. Employees have the freedom in decision making, thus enhancing their skills, self-efficacy, and ownership.

Empowerment – Empowering our employees to go the extra mile and give the utmost best to anchor unmatched outcomes for all-round satisfaction.

Diversity – Respecting and recognizing individual differences, the diversity of teams where individuals contribute unique abilities, skills and experiences.

Fun – Having Fun and celebrating small success in our journey to achieving big

Integrity – To act with honesty and with strong moral principles without compromise consistently


Goal 

  • Maximize Company Revenue
    • Generate higher revenue while maintaining good image of the company
    • Diversify into new business opportunities
    • Optimizing cost effectively
       
  • Customers Needs and Satisfaction
    • Identify market demand and offer most affordable price.
    • Use most appropriate distribution channel to tab each market segments
    • To gain a competitive edge over others
    • Measure if services supplied by company meet or surpass customer expectation
    • To show importance in customer loyalty
       
  • Optimizing Business Operations
    • Sales and operations planning
    • Effective cost management
    • Enhancing employee’s performance with monetary and non monetary incentives
       
  • Increase Company's Role in Relations to Social Responsibility
    • Protecting the environment through sustainable travel
    • Well maintained vehicles for less pollution
    • Regular visit to foster homes

  • TOURLAND TRAVEL SDN. BHD
    181865-W

    No. 11A, Jalan Barat
    (Opposite PJ Hilton)
    46050 Petaling Jaya
    Selangor DE, MALAYSIA

    +603 7956 1864
    +603 795 54753
    +6012 311 2330
    +603 7955 7709

    info@tourlandmy.com
  • TOURLAND TRAVEL PTE LTD
    02147

    #9, Sturdee Road
    207850 SINGAPORE

    +65 62955070
    +65 9619 1103
    +65 62948192

    info@tourland.com.sg
  • TOURLAND TRAVEL CO., LTD.
    11/09049

    No.1055/633, 31st Floor
    State Tower, Silom Road
    Silom, Bangrak, Bangkok
    10500, THAILAND

    +66 2 237 7773
      +66 97 318 4612
    +66 81 917 7534
      +66 2 237 6763

      info@tourland.co.th

Accredited Member of

  • IATA
  • PATA
  • MATTA
  • NATAS
  • ATTA